What we receive
Through the form we receive your name, phone number, ZIP code, the service you choose and any notes you add. Through phone calls, our system may store the number you called from, the call time and any voicemail.
Google Analytics and Microsoft Clarity help us see how the site gets used. Clarity records page activity like taps and scrolls for heatmaps and replays. Anything typed into the form stays masked. These services rely on cookies. Blocking cookies in your browser turns them off. More from Microsoft: privacy.microsoft.com.
How it is used
Your details let us pass your request to an independent, licensed local plumber, who can then call or text you about it. We may also look at call records to make sure requests are followed up.
Sharing
We share your request with the plumbing business that will contact you and with the vendors that run our phone service, form and website. We do not sell personal information to anyone.
Keeping records
We keep request and call records only as long as needed to handle requests and operate the service.
Your options
To have your details removed, send the form on our contact page with "remove my request" in the details box. If a plumber reaches out and you do not need help anymore, let them know and they will leave you alone.
Updates
This policy may be revised, and the current version will be on this page.